MacuHealth Full Service Case Study
Sales Growth Compared to 2020
MacuHealth, founded in 2006 in Michigan, develops science-backed nutraceuticals focused on protecting vision and enhancing visual performance through patented formulations. Guided by their motto, “Embrace the Science,” the brand prioritizes research-driven innovation to improve eye health and quality of life.
- Services provided
- Full Service
- Marketing
- Video
- Lifestyle Images
- Infographics
- Advertisement
- Platform Management
- SEO Optimization
- Brand Content
- Full Service
- Channels managed:
Amazon.com - Links:
macuhealth.com - Industry:
Health Medicine - Yearly Sales:
Over $10 Million - # of ASINs Managed:
1-25 - Days with our Amazon agency:
1600+ Days Since March 2021
The Challenges
By 2020 MacuHealth faced several Amazon-specific challenges:
Inconsistent Customer Experience
Although MacuHealth had strong brand recognition, a large share of Amazon sales came through third-party resellers, leading to inconsistent post-purchase experiences and customer service that fell short of brand standards.
No Repeatable Launch Strategy
A steady pipeline of new products lacked a structured Amazon launch playbook, making it hard to win visibility in a competitive category.
No Structured Advertising Approach
There were no coordinated ad campaigns in place to grow market share or defend the brand against competitors.
Untapped Demand
Many shoppers were aware of the brand but had not converted - resulting in a lost opportunity to expand the buyer base.
The Approach
Foundational Work: Starting in March 2021
MAG partnered with MacuHealth to stabilize the business and build an operating foundation on Amazon.
Marketing & Design
Built customer personas from Amazon Analytics and used them to rewrite copy, craft new A+ content, and design infographics that address top customer pain points and benefits.
Product Launch Playbook
- Performed market sizing and competitor analysis to understand shopper behavior.
- Created a five-step launch checklist to ensure retail listings were fully optimized before launch to capture momentum from day one.
Brand Visibility & Social Proof
- Requested reviews from tens of thousands of historical orders to increase review velocity and credibility.
- Launched an Amazon Social Posts initiative to grow organic traffic and brand presence on the platform.
Advertising & PPC
- Audited existing campaigns to salvage effective strategies and retired ineffective spend.
- Built new campaigns targeting core keywords, competitor listings, category placements, video placements, and defensive targeting.
- Instituted weekly advertising check-ins and set monthly budgets and TACoS targets tied to seasonal strategy.
Conversion Optimization
- Ran A/B tests on titles and tested main images to maximize visual appeal.
- Rolled out Subscribe & Save promotions to increase reorderability and lifetime value.
Scaling Market Share: 2022-2023
With listings optimized, MAG scaled traffic and share-of-voice.
Consistent Content Creation
Continued Amazon Social Posts and content updates to sustain organic traffic growth.
Aggressive, Targeted Ad Spend
Increased investment behind top-performing ASINs to push into top-3 search positions for high-volume keywords; allocated substantial launch budgets (up to 50% of monthly budget for single-ASIN launches when appropriate).
The Counterfeit Challenge: 2024
In Q1-Q3 2024 competitors targeted MacuHealth listings with counterfeit/reseller listings
Click here to read the full case study.
While working to remove those resellers, MAG pivoted short term strategies to protect the brand and performance.
Content And Catalog Reprioritization
Advanced A+ content, browse node audits, updated infographics, and copy audits to secure rankings on the new set of dominant keywords for listings least affected by counterfeiters.
Pivoting Advertising Strategy
- Shifted ad spend away from listings most impacted by counterfeiters to:
- Protect search ranking and relevancy.
- Avoid wasting ad spend that would drive sales to counterfeit SKUs.
- Promote unaffected product lines and new launches
- Once reseller/counterfeit listings were removed, MAG executed an end-of-year push on protected listings.
Seasonal Campaigns
Launched targeted campaigns for FSA-eligible customers months in advance to capture end-of-year FSA spend.
Profitability and Scaling: 2025
2025 was the year MacuHealth scaled past the +$10M revenue milestone while maintaining profitability.
Profitability Monitoring
Implemented automated ASIN-level profitability monitoring, surfaced anomalies through weekly account reviews, and adjusted tactics to protect margins.
Basket & AOV Optimization
Built and tested virtual bundles based on common purchase patterns to increase average order value without large upfront inventory costs.
The Impact
Sales Growth Compared to 2020
Major Boost in Ad Performance since partnering with My Amazon Guy
Maintained 7% TACOS since 2021
Competitor supplements average ~20% TACOS
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