Account Reinstatement
We help restore suspended and deactivated Amazon accounts so your Amazon account gets back online and selling again.
- Metrics (order defect) suspensions
- Copyright, trademark, patent or product authenticity suspensions
- Safety suspensions
- Validation issue suspensions
- And others
We are not limited to these issues and can assist with any suspension type.
IMPORTANT: We provide third-party assistance for the reinstatement of deactivated Amazon Seller Central Accounts. Please be aware, account reactivation relies solely on Amazon’s instructions. If no guidance for reinstatement is provided by Amazon, there will be no pathway to reactivate the account.
Get account reinstatement in $1,000 or $2,000 tiers.
Tier 1 – $1,000
Suspension for order defect rate issues (A-Z claims, negative feedback, late shipments, chargebacks, misuse of parent/child variations, and more)
Tier 2 – $2,000
Suspension for all other issues, including fraud, legal issues, dropshipping violation, duplicate accounts, verification documents, copyright/trademark, inauthentic products, and other issues.
Scope of Account Reinstatement
We handle the full reinstatement process from start to finish, keeping you informed at every step. Every action is done to meet Amazon’s policies and maximize your chances of success. Here’s what’s included:
- Initial consultation and research
- Creating and submitting a plan of action to the correct Amazon team.
- Following up and managing cases
- Making any catalog changes to listings when applicable in order for listing to be in compliance with Amazon policies
We do not stop working until your account is active.*
Success in numbers
Trusted by sellers, proven by results.
94%
68
64
Expert help for tough Amazon issues
Get reliable support to keep your Amazon account compliant and selling uninterruptedly.
Extensive experience
We have a long track record of helping Amazon sellers, gaining deep knowledge of Amazon policies, best practices, and effective solutions to seller’s problems.
Dedicated specialists
Our team of over 300 Amazon specialists work together to tackle your toughest problems effectively to help your business run uninterrupted and stress-free.
Tailored solutions
Get a tailored approach to solving specific Amazon problems you encounter. No guesswork here, just reliable strategies that work.
We do the heavy lifting so you can take it light and easy
Account reinstatement is often confusing and time-consuming.
My Amazon Guy has the experience and resources to get your Amazon account reinstated. We know the right team to contact, how to create a plan of action that meets Amazon’s requirements, and how to follow through until your account is back online so you can resume sales, protect rankings, and keep your business running smoothly.
Frequently asked questions
Need more help? Contact us for other questions or concerns.
How long does Amazon take to respond to suspension appeals?
A variable depending on each situation. If suspension is fresh on a active high producing account a response within 48 hours is common. But on non active or new accounts if frequently takes 7-14 days to get an initial response.
Is your account reinstatement service guaranteed to work?
No. Account reinstatement is not guaranteed. Each reinstatement process is unique, and many factors are involved in the nature of the account suspension and appeal.
Nonetheless, we are proud to have a 94% success rate with our account reinstatement service.